Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA – Director of Operations for our Learning Centers.

Who is Highlights Healthcare?

Highlights Healthcare provides diagnosis and early intervention ABA therapy services to bring meaningful and positive change to children with autism. We specialize in serving young learners and families with Medicaid benefits. We believe every child can achieve great things, and we are guided by family-centered principles that demonstrate dignity and respect.

Our culture fosters manageable caseloads and professional career paths supported by a team of expert leaders. Our operations support center and flagship clinics are in beautiful North Carolina - convenient to the mountains, beaches, professional sports teams, leading universities and world class dining and entertainment.

Why should you consider a Director of Operations (BCBA) position with Highlights?

  • Monday through Friday schedule – No nights or weekends
  • Competitive compensation starting at $100,000 annually
  • Quarterly bonus plan
  • Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program
  • Professional development assistance including supervision and continuing education (CEUs)


As a BCBA Director of Operations at Highlights Healthcare, you will:

  • Supervise ABA staff for our clients with consideration of dignity and privacy.
  • Monitor the effectiveness of skill building interventions utilizing ABA for children with autism.
  • Conduct psychological analyses and diagnostic testing.
  • Provide supervision to ABA Behavior Technicians on staff.
  • Develop child-specific behavior plan in accordance with the principles of ABA Therapy.
  • Develop and take on projects to improve client service and satisfaction.
  • Develop and take on projects to improve employee performance, retention, and satisfaction.
  • Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods.
  • Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations.
  • Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities.


  • BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis.
  • Master’s Degree from an accredited program in ABA or related field.
  • Current BCBA Certification from the BACB.
  • At least five years of experience in Applied Behavior Analysis (ABA).
  • Must have a proven track record of progressive leadership and/or management experience.
  • Experience with programming, developing, and implementing multiple intervention programs.
  • Must have a reliable car valid Driver’s License, and proof of insurance.
  • Demonstrated ability to work independently, produce high-quality results while handling competing priorities.
  • Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach.
  • Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements.

Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance.

COVID-19 considerations: HHC follows all applicable CDC guidelines.